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  1. Replies
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    14

    Thank you for bringing this to our attention. The...

    Thank you for bringing this to our attention. The team will take a look at this!
  2. Thread: No Dust?

    by JNash
    Replies
    3
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    139

    From my end, I can see that on 1-10-2018, a...

    From my end, I can see that on 1-10-2018, a minute before the original post, 9 cards were disenchanted for a total value of 26 Canopic Dust. Two minutes later, 2 cards were disenchanted for a total...
  3. Thread: Transparency

    by JNash
    Replies
    3
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    108

    You can use the mouse wheel to scroll back...

    You can use the mouse wheel to scroll back further on the recent plays bar to see something that may have been missed. Within the Deck Tracker, you are allowed to see what is in your opponent's...
  4. Thread: Transparency

    by JNash
    Replies
    3
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    108

    Could we have more details on this? Without...

    Could we have more details on this? Without knowing the board state or which cards were played, it's hard to comment on how they may have maintained cards in their hand. In which queue did this occur?
  5. Thread: Caldera Nova

    by JNash
    Replies
    2
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    99

    This is intended, as even if both players have...

    This is intended, as even if both players have Caldera Nova in their decks, there are only 2 Lava Tiles (so as not to flood the board). This means that the Lava Tiles are technically shared, so...
  6. You're welcome! We will keep this in mind moving...

    You're welcome! We will keep this in mind moving forward and will work to ensure that players have the same experience with cards-in-hand, regardless of resolution!
  7. Replies
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    218

    At the current time, reducing the AI decks down...

    At the current time, reducing the AI decks down to 25 cards may not be something we will get to in the near future, as playing against AI is meant to be a training exercise and shouldn't affect...
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    Hey Dracothuban, I responded to a similar thread...

    Hey Dracothuban, I responded to a similar thread in a separate Forum, but I wanted to share the information here as well. We try to match players against opponents of similar Rank, but the longer a...
  9. Thread: Matchmaking

    by JNash
    Replies
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    136

    Hey Snaer, we try to match players against...

    Hey Snaer, we try to match players against opponents of similar Rank, but the longer a player remains in queue, the broader the system will begin to search for an opponent. This is in place to try to...
  10. Thread: No Dust?

    by JNash
    Replies
    3
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    139

    What's your in-game name and on which platform do...

    What's your in-game name and on which platform do you play Hand of the Gods?
  11. We are continually working on this issue. Have...

    We are continually working on this issue. Have you noticed any improvement since Beta Patch 0.37, which was released today?
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    We are keeping an eye on the data for Ganesha and...

    We are keeping an eye on the data for Ganesha and if we find that the Hindu Pantheon's statistics show it is under-performing when compared to others, will reconsider the Leader Ability. This came up...
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    Are you sure your opponent didn't have a...

    Are you sure your opponent didn't have a Rapacious Satyr on the board? This limits the owner's opponent to only playing 1 card per turn.
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    Which platform was this on?

    Which platform was this on?
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    67

    We are actively investigating this issue, thank...

    We are actively investigating this issue, thank you for your report.
  16. Thread: PS4 Version?

    by JNash
    Replies
    1
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    227

    Hand of the Gods is currently only accessible on...

    Hand of the Gods is currently only accessible on PS4 and Xbox One by purchasing either the Founder's Pack or Starter Pack from the console's respective stores.
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    We recommend not setting the resolution too far...

    We recommend not setting the resolution too far above 1080p, so maxing out around 1920 x 1080, or perhaps 2560 x 1440 (I'd test this against a bot before queuing against another player). Sorry for...
  18. Thank you for bringing this to our attention,...

    Thank you for bringing this to our attention, I'll let the team know about this.

    Did you hand happen to be full when this occurred (10 cards)?
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    Thank you for this report Shikamaruhu! We are...

    Thank you for this report Shikamaruhu!

    We are looking into this now.

    Have a great 2018 as well!
  20. Thread: Spawning Bug

    by JNash
    Replies
    1
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    141

    We are aware of this issue and have gotten a fix...

    We are aware of this issue and have gotten a fix out for PC. We are working to get a fix out on console as soon as we can. Currently, the plan is to get the hotfix out with Closed Beta Patch 0.37...
  21. Do you happen to remember which unit(s) had died...

    Do you happen to remember which unit(s) had died that lead to Chieftain's effect not being activated? Or if there were any special conditions on the board at the time?
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    Thanks for the heads up! We will take a look at...

    Thanks for the heads up! We will take a look at this.
  23. What's your in-game name and on which platform do...

    What's your in-game name and on which platform do you play Hand of the Gods? We can take a look at this.
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    You're welcome!

    You're welcome!
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    We temporarily disabled a few cards to address a...

    We temporarily disabled a few cards to address a bug. Arachne, Caldera Nova, Cataclysm, Fenrir, and Osiris were on this list. PC servers are coming down shortly to implement a hotfix; console will...
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    This was a change made in Closed Beta Patch 0.36...

    This was a change made in Closed Beta Patch 0.36 - If a unit is buffed with Charge, it can no longer target the Summoning Stone. The Imperial Soldier OTK deck was too consistent and had an incredibly...
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    A few cards have been temporarily disabled to...

    A few cards have been temporarily disabled to address a bug: https://twitter.com/PlayHotG/status/943582792046338054

    Includes:
    - Arachne
    - Caldera Nova
    - Cataclysm
    - Fenrir
    - Osiris
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    Poll: Thank you for this feedback! I will pass it on to...

    Thank you for this feedback! I will pass it on to the team. We appreciate your thoroughness.
  29. We will investigate what happened here. Do you...

    We will investigate what happened here. Do you happen to know what cards were played prior to the turn not ending (i.e. during your turn)?
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    Based on the data, Ganesha's actually performing...

    Based on the data, Ganesha's actually performing pretty similarly to other Pantheon since Beta Patch 0.36.
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