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  1. Replies
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    Hey Shikamaruhu, Thanks for the kind note! ...

    Hey Shikamaruhu,

    Thanks for the kind note!

    We will take a look at this and see if we can get a repro, thanks for the report!
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    Did he play Poseidon, Touch of Midas, or another...

    Did he play Poseidon, Touch of Midas, or another card that allows him to obtain a god without specifying the Pantheon from which the god would originate?
  3. Thread: Odin - Freya

    by JNash
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    224

    Was Fafnir in your deck? Fafnir inhibits your...

    Was Fafnir in your deck? Fafnir inhibits your ability to play cards that cost 5 or more Mana from your deck.
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    We are aware of this issue and are working on a...

    We are aware of this issue and are working on a fix. It appears that the day one rewards are not being awarded, however, days 2-7 are being awarded.
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    It appears that quests related to winning or...

    It appears that quests related to winning or playing X number of matches are bugged and are resetting if not completed within one day. Sorry for the inconvenience; this is not intended!
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    Was this on PC?

    Was this on PC?
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    You didn't receive the same item multiple times,...

    You didn't receive the same item multiple times, it was just showing your current selected Card Back. When the Card is clicked, it will flip and show what you received from your Cosmetic Pack.
  8. The Balance team is pretty comfortable with the...

    The Balance team is pretty comfortable with the state of the game, but I will mention this to them. Thanks for your feedback!
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    Hey Itace, thanks for the message. 1. You can...

    Hey Itace, thanks for the message.

    1. You can also press Escape to exit the game, rather than Alt+F4.

    2. The number of packs you currently own can be seen under the Core/Bonus/Cosmetic/Gold...
  10. Thanks for your feedback. In general, Melee...

    Thanks for your feedback.

    In general, Melee units can move 3 tiles, while Ranged units can move 2 tiles (and have a range of 3 tiles for attack). Each tile is counted individually, so diagonals...
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    Issues like these are very important to us, as we...

    Issues like these are very important to us, as we understand the inconvenience, confusion, and/or frustration that issues with purchases can cause! When the Support Team receives tickets, it allows...
  12. I would submit a support ticket in regards to...

    I would submit a support ticket in regards to having them review your player name, be sure to give them your Hi-Rez account so that they can access your Hand of the Gods name.

    As for the Twitch...
  13. Glad to see that the name is corrected in the...

    Glad to see that the name is corrected in the Forums, what is your in-game name that is appearing incorrectly? This may require submitting a support ticket to...
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    Did you submit a support ticket on this issue?

    Did you submit a support ticket on this issue?
  15. I can see the ? in your name, but it looks like...

    I can see the ? in your name, but it looks like there is another account with the same name without the question marks; replaced with O. Did you happen to make more than one account?
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    Which item were you trying to purchase? The...

    Which item were you trying to purchase? The Support Team is investigating issues like this, but it may take some time, especially if submitted on a weekend.
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    Were you stuck on a screen that said "Waiting for...

    Were you stuck on a screen that said "Waiting for Opponent..." and is this issue persisting? We apologize for the inconvenience!
  18. Has this occurred multiple times or just once?...

    Has this occurred multiple times or just once? Had you Alt+Tabbed any time recent to this incident?
  19. Thread: Odd set of bugs

    by JNash
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    578

    Thanks for the details on Blight - we will try to...

    Thanks for the details on Blight - we will try to investigate this issue, as it does sound like something went awry. Please let us know if you experience this again (though ideally, this issue...
  20. Thread: "Founders" scam

    by JNash
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    563

    Owners of the Founder's Pack and/or Venus...

    Owners of the Founder's Pack and/or Venus Competitor's Pack received the Core Set Bundle for free, which contained all cards from the Egyptian, Chinese, Greek, Mayan, and Neutral Pantheon Core Sets....
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    So I asked the team about this issue, and they...

    So I asked the team about this issue, and they advised trying updating your Graphics Card to fix the issue of card text being cut off.

    As for Nox, we will get the text updated - thanks for letting...
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    Hey EightyTwoPercent, there actually are a number...

    Hey EightyTwoPercent, there actually are a number of commands that can be accessed by keyboard within the game, but these are, in part, remnants of features that existed in the past. For instance, V...
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    Thank you for sharing these pictures, the team...

    Thank you for sharing these pictures, the team will take a look at this.
  24. Thread: A set of bugs ?

    by JNash
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    542

    Being that the first two are based on statistics...

    Being that the first two are based on statistics and coded randomness, I can't offer too much further detail than saying that they are currently working as intended. I can bring up these issues for a...
  25. Thread: Odd set of bugs

    by JNash
    Replies
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    578

    Warcry effects can be activated until the end of...

    Warcry effects can be activated until the end of the turn on which a card was played. Anhur's ability is passive, so once he leaves the battlefield, you can use a card's Warcry.

    Do you happen to...
  26. Thread: A set of bugs ?

    by JNash
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    542

    - Leader Level experience could only ever be...

    - Leader Level experience could only ever be gained up to level 10 in versus AI.

    - Thanks for the report, we are taking a look at this.

    - Beckoning Strike and other spells are pulling from a...
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    Was it a Bonus Pack or Core Pack that you opened?...

    Was it a Bonus Pack or Core Pack that you opened?

    Core Packs are guaranteed at least one Rare (or higher) card.

    Bonus Packs can contain all Commons and cannot contain Legendaries.
  28. Thread: Wow seriously?

    by JNash
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    Hey Dallaen, From the Patch Notes: "With...

    Hey Dallaen,

    From the Patch Notes:

    "With the full release of Hand of the Gods, balance will continue to be monitored and adjusted as needed over the next few weeks as we evaluate Pantheon...
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    Sticky: Hand of the Gods Release Patch Notes

    After over a year and a half of active development, Hand of the Gods is officially releasing! February 20, 2018 will mark the end of our beta testing phase on PC, Xbox One, and PlayStation 4 as Hand...
  30. Thread: Arena play bug

    by JNash
    Replies
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    439

    Do you have Fafnir in your deck?

    Do you have Fafnir in your deck?
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